Return Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return:

• Your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging.
• You’ll also need the receipt or proof of purchase.

To start a return, please email us at Link Here.

Returns must be pre-approved. Items sent back without approval will not be accepted.

All returns should be shipped to:

FUSFAYO LIMITED LIABILITY COMPANY,

13 Wallis St, Suite 25
P.O. Box 25
Peabody, MA 01960, United States

 

Return Shipping & Restocking Fee:

• Customers are responsible for return shipping.
• A 48% restocking fee will be deducted from all approved refunds.

 

Damages & Issues:

Please inspect your order upon delivery.

Contact us immediately at Link Here if your item is defective, damaged, or if you receive the wrong item, so we can evaluate and resolve the issue.

 

Non-Returnable Items

We do not accept returns on:

• Final sale items made in person
• Gift cards
• Perishable goods (e.g. food, flowers, plants)
• Custom or personalized products
• Personal care goods (e.g. opened beauty items)
• Hazardous materials, flammable liquids, or gases

If you're unsure if your item qualifies, feel free to reach out to us at Link Here.

 

Exchanges

To exchange an item, please return the original item first. Once your return is accepted, you may place a new order for the desired item.

 

EU 14-Day Cooling-Off Period

If your order is shipping to the European Union, you have the right to cancel or return your order within 14 days, for any reason.

Item must be:

• In the same condition as received
• Unworn/unused, with tags
• In original packaging
• Accompanied by proof of purchase
  

 

Refunds

Once we receive and inspect your return, we will notify you of the refund status.

If approved, your refund will be issued to your original payment method within 10 business days, minus the 48% restocking fee.

Your bank or credit card company may take additional time to process and post the refund.

If more than 15 business days have passed since your refund approval, please contact us at  Link Here